Ultimax d.o.o. is committed to protecting your privacy and providing you with the best possible experience of using our website. To make the best use of the time spent on our site, we need certain personal information about you, which will help us to help you and adapt the content to your taste and wishes.

Please read this statement to understand how we manage your personal information. This statement is subject to change, so we recommend that you check it periodically.

This Terms of Use Policy describes how Ultimax Ltd uses the personal data of visitors. By providing your personal information and accepting the terms of use, you confirm that you agree with your information to be used in the manner described in this policy. If the Terms of Use change, we will publish the amended text of the policy on this page. By continuous use of our site, as well as by providing your data during online contact, you confirm that you agree with the changes to the policy.

The Terms of Use is a document that guarantees the protection of the privacy of our users on the Internet. You can browse the website for free and without any obligation to reveal your identity or leave any personal information. If you decide to use any of the services we offer, it is necessary that you leave us personal information, so that we can provide you with the requested. We only ask for the information that is necessary to better complete your request. (When sending a message, we need contact for feedback.)

Collection of information – manner and reason

The website only asks for your personal information if you want to use one of our services and fill in the forms on our website arbitrarily.

If you visit the website, our web provider automatically records information that includes your computer’s IP address, browser type, domain name, time of visit, the address of the website you came from, and all information about the pages you visit on our website.

We use this data for statistical analysis of the use of our site, in order to improve the quality of service.

Note: our web provider does not record your e-mail address or any other information, which could be used for your personal identification. You can opt-out of recording this information if you set up your web browser correctly – more on that below.

We collect the following data:

• Domain and IP address
• The type of browser and operating system used to access our site
• Access time and the length of visit
• Pages you visit
• The address of the site you happen to link us on
• The data you provide us with

In which cases do we record your private information:

• Messages (name, e-mail – to which we reply)
• Contact details and questions are stored in the internal database until the author requests that the question be deleted from the internal database.

The use of collected information

We use your personal information to:

• Provide you with an answer in the shortest possible time and respond to all your requests.

How do we share information with others?

The Website will not sell, trade, rent or provide your personal information to a third party unless it is an event organization or necessary to provide the service. If you do not wish to receive information about changes on our website, news about our offers and similar information, feel free to let us know. Your name will be deleted from our list shortly after we receive your message.

Ultimax d.o.o. may disclose the client’s personal data:

• If required by the court
• If necessary to protect the rights and ownership of our websites
• If necessary to protect the personal safety of our users or the public.

The security of collected information

The website is particularly concerned that the information collected about users is secure and protected from loss, alteration, unauthorized access and any kind of misuse.

Links may lead from our sites to other websites. We are not responsible for the data protection policies or procedures, nor for the content on these websites.

GDPR

What is GDPR?

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and equalize data protection for all individuals within the European Union (EU). It creates consistent data protection rules across Europe and applies to companies located in the EU and global companies that process personal data about individuals in the EU. The decree entered into force on May 25, 2018.

How does the GDPR affect organizations/websites?

In addition to strengthening and standardizing the privacy of user data in EU countries, this will require new or additional obligations for all organizations dealing with personal data of EU citizens, regardless of where the organizations themselves are located.

Websites that process personal information will need to provide users with:

• Ability to view their records with the information provider (website / organization) on request.
• Deleting all records of that person
• Clear notice at the very entrance to the site which data is being collected
• Where and how the data that visitors leave on the site are used
• Whether and to whom this information is passed on
• How much of this data is stored and where

Storage of personal data

We collect and store personal data in our personal database located on the internal server and if necessary we can divide it into some of the subprocessors that are under GDPR regulation, we also collect and store personal data within the email list (internal database). Security add-ons (Wordfence, Limit Login Attemps) can store an IP address for the purpose of blacklisting this website to protect both the website and the visitor. By sending a message via messenger, via Facebook and Instagram platforms, you have already accepted their rules – and they are still stored according to this policy.

How long do we keep data?

Hosting Email – MSG/Text

• Duration: Maximum one year

Local server – Excel

• Unlimited or until the user requests deletion.

Google analytics

This website uses Google Analytics to analyze website usage. Google Analytics uses cookies to collect standard data from online logs and visitors or data in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. The information is then used to assess the visitor’s use of the website and to collect statistical reports on activities on the website.

Google’s privacy policy is available here.

Google has developed an additional browser program for JavaScript analytics that turns it off (ga.js, analytics.js, dc.js). If you want to be disconnected from Google Analytics, you can download and install additional software for your web browser. 

Remarketing

This website implements and may use the Google Display ad to reflect your interests on the web (remarketing). In order to determine your interests, Google will monitor your behaviour on the web using cookies.

You can view, delete, or add interest categories with your browser using Google’s recommended ad manager, available here.

However, this opt-out mechanism uses a cookie, and if you delete cookies from your browser, the opt-out mechanism will not be maintained. In order to maintain the mechanism in relation to a particular browser, you need to use a Google browser.

Cookies

Cookies are small files that your browser saves on your computer or mobile device when you visit our website (www.ultimax.ba). This allows the Internet site to recognize your computer the next time you visit us, to offer you a personalized experience when navigating through it.

The website www.ultimax.ba uses cookies. The cookie settings box is located at the foot of this website. After selecting the settings, you can set the initial cookie settings at the bottom of this website at any time. By selecting the I accept all cookies option, you allow cookies to be stored on your computer or mobile device.

How to contact us?

You can request to unsubscribe from our lists at any time or to send you what information you have in the database. You can also request the deletion of this data by sending a request to [email protected].

You can also contact us by phone: +387 66 116 716

Disclaimer

The information on this site is for informational purposes only. Although the content of the website is up-to-date and accurate, we make no representations or warranties about the completeness, accuracy, reliability or availability of the content on the website relating to information, products, services, graphics. Any reliance on the information on the website is strictly at your own risk.

In no event shall the website be liable for any loss or dissatisfaction, which may arise as a result of something read on our site or could be inferred from the content of our site.

Through this website, you can connect to other websites that are not under the control of www.ultimax.ba. We have no control over the nature, content, accuracy and availability of these sites. The existence of such links does not necessarily imply agreement with the content or opinions expressed within them.

Within our capabilities, we make every effort to maintain this site. However, the website will not be responsible for the unavailability of web content due to technical problems beyond our control.

Changes to the terms of use

Any changes to this privacy statement will be recorded here so that visitors to our site always know what information we collect, how we use it, and under what circumstances we share it with a third party.